Terms & Conditions
For International Sales to Middle East
1. Applicability
These terms govern all sales to Saudi Arabia and United Arab Emirates (UAE).
2. Prices & Payment
All prices in EUR, EXW Germany.
No EU VAT for exports. Middle East import taxes excluded.
3. Middle East Delivery
| Country | Delivery Time | VAT Rate | Regulator |
|---|---|---|---|
| Saudi Arabia | 7-14 business days | 15% upon import | SFDA |
| UAE (Dubai) | 5-10 business days | 5% upon import | MOHAP/DHA |
4. Import Responsibility
Buyer is responsible for:
* All import duties and taxes (SA: 15% VAT, UAE: 5% VAT)
* Regulatory approvals (SFDA/MOHAP/DHA)
* Customs clearance in destination country
5. Returns & Cancellations
EU Customers: 14-day cancellation right
Middle East Customers: Contact within 7 days for returns
Buyer pays return shipping and any customs fees.
6. Medical Device Compliance
Products may require local regulatory approval. Buyer must verify compatibility with Saudi/UAE regulations.