Shipping & Returns – Middle East

🇸🇦 Saudi Arabia Shipping

• Time: 7-14 business days
• Cost: Calculated at checkout
• Customs: SFDA approval may be required
• VAT: 15% payable in Saudi Arabia

🇦🇪 UAE (Dubai) Shipping

• Time: 5-10 business days
• Cost: Calculated at checkout
• Customs: MOHAP/DHA registration may be required
• VAT: 5% payable in UAE

Returns Process

Step 1: Email [email@md-hd.com] within 7 days
Step 2: We provide return instructions and RMA number
Step 3: Ship back at your expense
Step 4: Refund minus original shipping costs

Important Notes

⚠️ For Middle East Customers:
1. All import duties and taxes are YOUR responsibility
2. Medical devices may require local regulatory approval
3. Provide correct phone/email for customs contact
4. Check SFDA (SA) or MOHAP/DHA (UAE) requirements before ordering